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FAQ

Accessibility

House of Fu Accessibility Information

House of Fu welcomes deaf and disabled guests. We are committed to making the restaurant accessible to everyone, so all people are able to enjoy our food as much as we do. 

We always try to accommodate access needs to the best of our ability. If the below information does not answer your query regarding access requirements, please don’t hesitate to get in touch. 

Access Contact

Leeds: management@hellohouseoffu.com
Manchester: hellomcr@hellohouseoffu.com

Customers with medical requirements

We welcome all customers who need to bring food, drink and medication with them to the venue to manage medical conditions. We also welcome customers who need to bring medical equipment with them. We may be able to refrigerate medicines for you but would advise that you inform us in advance. 

If you have any concerns, please contact us to discuss your needs. Whilst in the venue, if you have an emergency, please approach a member of the front of house team or duty manager who will be able to assist you.

Assistance Dogs 

We welcome all registered assistance dogs into the venue. 

Allergens

Please let us know if you have food allergies or intolerances. We make our dishes fresh on site so cannot guarantee that there will be no cross-contamination. Further guidance on allergens can be found below. 

Leeds Allergens
Manchester Allergens 
Bottomless Brunch Allergens

Karaoke T's & C's

Hello karaoke is located above House of Fu, Leeds and below House of Fu, Manchester. If you’re eating at House of Fu prior to your booking at Hello, please speak to a member of the front of house team. 

Hello Karaoke operates a check 25 policy, we also have a zero tolerance drugs policy. 

Hello Karaoke doesn’t currently cater for under 18s Monday-Saturday, however, we do run a family karaoke session on Sundays. Only bookings with members of their party aged under 18 can book this session. 

Credit or debit card details are required to secure your reservation, however payment will not be taken until the day of your party. Card details will be help securely in our PCI-compliant Payment Gateway. 

We have a 24-hour cancellation policy. Cancellations within the 24-hour window of the karaoke booking will result in a charge. In the event of ‘no-shows’, or if cancellations are made on the day of booking, the credit/debit card used to place the booking will be charged in full. 

Hello Karaoke is a cashless business and all drink purchases can be made via our online ordering platform, or at the cocktail bar, if within its operating hours. There will be instructions in your room and our hosts will have further information on your arrival. 

Guests are asked to arrive 10 minutes before the start of your booking to ensure we can get you started as quickly as possible. If you are late arriving for your booking, we cannot guarantee that we will be able to extend your finish time. 

House of Fu is accredited by Good Night Out and all staff are trained to help provide a safe environment for all our guests. 

CCTV is operational in all rooms. 

We want all our guests to enjoy the party but in the event of excessive damage, we may charge an appropriate fee to the card used to make the original booking. 

Where possible your booking details can be amended by following the link in your confirmation email. 

Unfortunately the diaries for Hello Karaoke and House of Fu are not linked and bookings must be made separately. 

Guests are asked not to bring their own food and drink. 

Our karaoke rooms are available for private hire of any occasion, please email:

Leeds: management@hellohouseoffu.com
Manchester: hellomcr@hellohouseoffu.com

Hello Karaoke uses the Singa Karaoke platform. The Singa app can be downloaded (free of charge!) ahead of your booking and used to view our entire karaoke title catalogue. It can also be used to queue tracks remotely during your booking!

Contact Info

Leeds

management@hellohouseoffu.com / 0113 234 6907

15-19 The Headrow
Leeds
LS1 6PU

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Manchester 

hellomcr@hellohouseoffu.com

113-115 Portland Street
Manchester
M1 6DW

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